We regret that orders cannot be cancelled or altered once it has been processed and delivered. You may however arrange for exchange after you have received your orders. Please refer to our Returns and Exchanges policy.
Returns and Exchanges
We regret that Returns and Refunds cannot be accommodated. However, we will gladly accept any request to exchange that is made within 7 days from the date of receiving your items, which is subject to confirmation with us either by email or telephone. The following guidelines apply:
We regret that we cannot be responsible for loss or items damaged on the way back for an exchange. Please pack your returned items properly to ensure that items do not get damaged in transit and register/insure them if sending by normal post.
We reserved the right to decline the returned items if the above requirements are not fulfilled.
Goods not returnable due to hygiene purposes and/or supplier's policy includes but not limited to the following items - panties, breastpumps, toiletries, cream, lotion, baby carriers. Kindly contact us to enquire if the item you would like to return falls under the category of non-returnable goods.